Frequently Asked Questions
Everything you need to know about your Point 65 Sweden gear.
What is the delivery time for international orders?
We ship globally from our Swedish warehouse. Standard international shipping typically takes 3 to 7 business days depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day return policy on all unused products in their original packaging. Please contact our support team to initiate a return and receive a shipping label.
Are Point 65 Sweden backpacks waterproof?
Many of our hardshell backpacks, such as the Boblbee series, are highly water-resistant and designed to protect your gear in heavy rain. For full submersion, we recommend our specialized dry bag accessories.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.
Do your products come with a warranty?
Yes, all Point 65 Sweden products come with a 2-year limited warranty against manufacturing defects to ensure the highest quality and durability standards.
How do I choose the right size for a hardshell backpack?
Our hardshell packs come in various sizes, typically measured by back length. We recommend checking the 'Size Guide' on each product page to find the best fit for your torso and storage needs.